- Refund Requests: Guests may request a refund for tickets up until May 1, 2025. After this date, no refunds will be issued.
- Future Credit: If a refund request is made after May 1, 2025, guests will be eligible for event credit, which can be applied to a future HCW event.
- Ticket Transfers: Guests may transfer their tickets to another individual for a minimal processing fee. Transfers must be completed through the official HCW ticketing platform to ensure validity.
- Cancellation by Organizer: In the event of a cancellation by HCW, guests will receive a full refund or the option to apply their ticket purchase as a credit for a future event.
By purchasing a ticket, you agree to this refund policy. For assistance with refunds or transfers, contact us at info@houstoncigarweek.com.
